Let's ask Users
About
Inquisitive UX Researcher at Federal Reserve Bank with Stanford BA in Psychology and substantial experience conducting human subjects research, including UX methods and psychology, seeking challenges and innovation.
"I engaged Paula and her UX analysis expertise for a complex project developing a tool for financial analysts. The work our users perform is extremely intricate and difficult for an outsider to understand. I was truly impressed by how fast Paula picked up this language and complexity in just a few sessions with users. Furthermore, she managed to distill this elaborate data clearly and succinctly to define exactly where we need to focus our resources. The insight Paula provided to our team was invaluable and anyone hiring her will be lucky to have her."
—Chris Garigliano, STAR Business Analyst at Federal Reserve Bank of San Francisco
Contact
phone: (619)512-6713 e-mail: burgerp@alumni.stanford.edu LinkedIn: linkedin.com/in/burgerp
Resume
Education
Stanford University, Stanford (Transfer admission: only 1% acceptance rate) 2014—2017
BA Psychology, Specialization in Social and Cultural Psychology with Background in Neuroscience
Stanford Japan Center at Doshisha University, Kyoto (Japan) 2016
San Diego Mesa College, San Diego 2012—2014
AA Psychology, Valedictorian, graduated with highest honors
RheinMain University of Applied Sciences, Mainz, (Germany) 2009-2010
Commenced BA degree program in Computer Science and Design
Experience
Video Game Housing Decorator 2018
Self-employed, Oakland, CA
- Decorate houses in an MMORPG on commission basis
Dedicated UX Researcher and Consultant (see in portfolio) 2017-2018
Federal Reserve Bank, San Francisco and American Language & Culture Program, VIA Programs, Stanford
- Dedicated UX Analyst for development of an application sending millions of dollars in a single transaction
- Dedicated UX Analyst for district-wide Intranet
- In-house consultant for the 12 Federal Reserve Districts and the Board of Governors, various projects
- Conduct in-person and remote usability tests, card sorts, focus groups, contextual and hybrid interviews
- Analyze data and design compelling and digestible UX deliverables like personas and journey maps
- Advocate web accessibility standards, WCAG 2.0 guidelines, and section 508 compliance to clients
- Optimize navigation and information architecture, improve usability, slash pain-points and inefficiencies
- Recruit internal and external participants online and in person
Program Coordinator, American Language and Culture Program, VIA Programs, Stanford 2017
- Provide on-site guidance to over 100 foreign exchange students living in dorm
- Budget program finances (activities and materials), collect individual payments
- Organize, manage, and host events or activities
Departmental Assistant, Stanford Buddhist and Religious Studies, Stanford 2016—2017
- Managed and organized archive (1200+) of academic and research materials for efficient retrieval by faculty
Student Assistant, Stanford Japan Center, Kyoto (Japan) 2016
- Prepared class materials and handled finances for cultural field trips
Research Assistant, Stanford SPARQ, Stanford (see in portfolio) 2015
- created, optimized and implemented coding scheme for 500+ qualitative data points in international questionnaire
- Helped create experiment design and operationalizations for testing
- presented findings to other teams
- critically evaluated other team’s research during lab discussions
Research Assistant, Stanford Lab for Social Research, Stanford (see in portfolio) 2015
- Increased participant recruitment by 300-400%
- facilitated research sessions (8-12 participants per session)
- Used SPSS, Qualtrics, Amazon MTurk, and Google sheets for research
- Tested research software and phone apps, maintained research equipment, reviewed literature
Student Researcher, San Diego Mesa College, San Diego (see in portfolio) 2013
- Conducted International survey study on Gender Differences in Desperate Dependence with over 160 participants from 23 different countries
- Statistical tests, T-Test analysis, graph construction in SPSS
- Oral conference presentation, APA-style paper (abstract published in Building Bridges)
Leadership Experience
President, California Honors Society Alpha Gamma Sigma, Mesa College Chapter 2014
- Recruited membership, recruited faculty advisors, recruited officers
- Kept membership informed about events and other info through bi-weekly newsletter
- Recorded and tracked membership information for organizational records
- Managed chapter re-instation and club registration to ensure funding for the year
Vice President, International Honors Society Phi Theta Kappa, Beta Beta Epsilon Chapter 2013
- Expanded active membership from 5 to 46 members
- Organized and hosted bi-weekly club meetings, social, and volunteering events
- won $250 school spirit award
- Represented chapter at leadership conferences
Inter Club Council Representative, National Honors Society for Psychology Majors Psi Beta, Mesa College 2013
Inter Club Council Representative, Mesa College Honors Club 2013
Artwork
Stanford Graphic Novel Project: Luisa, Stanford 2017
- Collaborative effort to create a graphic novel about the life and work of Luisa Capetillo
- Printed and published through the Stanford Graphic Novel Project (James Cameron has a copy)
Digital Artwork: Flower, San Diego 2013
- Digital drawing created for Honors Transfer Council of California Contest with the slogan "Let Knowledge Bloom
- Published in Scribendi Magazine
Digital Artwork: Lunch, San Diego 2012
- Digital drawing created for Zombie Exhibition at Gold Tooth Gallery, Bakersfield
- Exhibited at Gold Tooth Gallery, Bakersfield and sold on Gold Tooth Gallery Website
Digital Artwork: Vogel, San Diego 2012
- Digital drawing created for Steampunk Exhibition at Gold Tooth Gallery, Bakersfield
- Exhibited at Gold Tooth Gallery, Bakersfield and sold on Gold Tooth Gallery Website
- Published in Scribendi Magazine
